Sales & Business Development Executive
Role Purpose
The Sales and Business Development Executive is responsible for selling company service offerings to customers within the Oil & Gas Industry. The Executive ensures customer engagement and builds relationships that lead to opportunity realization.
Key Duties & Responsibilities
- Sell company products and service offerings within the Oil & Gas (IOCs, NOCs, etc.) customers.
- Establish, manage, and maintain current and potential client relationships.
- Prepare action plans and schedules to increase business activities in assigned accounts.
- Identify sales prospects and contact assigned and other relevant accounts.
- Align and complement market activities together with the Business Development Manager.
- Identify, handle, and resolve customer complaints and concerns.
- Identify and understand customer needs.
- Provide feedback on sales performance (wins and losses), competitive dynamics, customer preferences and perception, and other economic and market factors that drive and protect core businesses.
- Follow up on new leads and referrals resulting from field activities.
- Ensure that client data in CRM is accurate and up to date.
- Prepare and deliver presentations and proposals.
- Participate in marketing events such as seminars and trade shows.
- Prepare quotations and generate sales leads for products and service offerings.
- Implement the company’s sales targets and business development plans.
- Achieve prequalification with existing and potential customers to enable bidding for projects, and develop leads into enquiries for bidding.
- Manage the screening of enquiries for bidding in line with the company’s sales strategy, risk appetite, profit potential, and cost/benefit analysis.
- Understand customer needs and communicate with internal and external stakeholders, assisting in the development of solutions that satisfy requirements and minimize gaps between expectations and delivery.
- Manage customer relationships during project execution with the aim of securing repeat business.
Education & Work Experience
- Bachelor’s degree with a minimum of 3 years’ sales experience in the Oil & Gas industry in Nigeria.
- Familiarity with service offerings in the Oil & Gas sector.
- Proficiency in CRM tools and Microsoft Office Suite.
- Demonstrated track record of consistently achieving and surpassing sales targets.
- Willingness to travel as required to meet clients and attend industry events.
- Excellent knowledge of sales and customer relationship management.
- Excellent command of presentation and negotiation techniques.
Competency & Skill Requirements
- Commitment to excellence, innovation, safety, mutual respect, and ethics.
- Strong written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Excellent written and oral communication skills, with the ability to interface effectively with internal and external stakeholders.
Key Performance Indicators (KPIs)
- Achievement of gross revenue targets and percentage profit margin.
- Client relationship management performance.
- Percentage of technical tenders successfully passed.
- Percentage improvement in brand visibility.
- Percentage increase in market penetration.
- Client relationship management effectiveness.
- 100% compliance with QHSSE standards.